Aliana Boutique Sapa collects customer's personal information including full name, phone number, email address, estimated duration of stay... for the purpose of fulfilling customer's booking request and registering customer information with the accommodation management agency.
Solve problems that arise when using the service.
2. Limit of using personal information
The information collected through the website pistachiohotel.com will help us:
- Support customers to book online
- Answer customer inquiries
- Conduct customer service surveys
The use of the Customer's personal information is strictly for the purposes and limit announced. In case there are any arising out of purpose, we will send a notice to the Customer and only use it with the consent of the customer.
3. Personal information retention period
We will keep the personal information provided by the customer on the internal system to serve the provision of services to the customer. Personal information will be kept until there is a cancellation request or the customer logs in to cancel.
4. Persons or organizations that may have access to personal information
Customers agree that in necessary cases, the following agencies/organizations/individuals have the right to access and collect personal information of customers, including:
- Competent state agencies
- Complainant can prove Customer's violation (if any)
5. Address of the unit that collects and manages personal information
PACIFIC TOURISM AND TOURISM CO., LTD – SAPA BRANCH – ALIANA BOUTIQUE SAPA HOTEL & SPA
Business registration certificate No: 0109972451-001 by Lao Cai Dept. of Planning & Investment on 05/01/2023
Phone: +84 214 377 22 68 Hotline: +84 38 368 5335Email: info@alianaboutiquesapa.com
Address: No.30, Hoang Lien Street, Sapa Town, Lao Cai Province, VIETNAM
6. Methods for customers to access and correct their personal data
Customers please contact the property that collects and manages personal information (in section 5) for assistance in checking, updating, adjusting or canceling any of their information.
However, the modification, addition or deletion of any personal information must still ensure the accuracy and legality, fully and properly compliant with the provisions of applicable laws.
7. Commitment to privacy of personal information
We are committed to keeping our customers' personal information secure in every way possible by using a variety of information security technologies to protect this information from unintended retrieval, use or disclosure. We recommend that you keep your password-related information confidential and not share it with anyone else. If you use a shared computer with many people, you should log out, or exit all open Website windows.
8. Mechanism for receiving and settling complaints related to personal information
Customers have the right to submit a complaint about the disclosure of personal information to a third party to the management board of the website alianaboutiquesapa.com at the following contact information:
Phone: +84 214 377 22 68 Hotline: +84 38 368 5335
Email: info@alianaboutiquesapa.com
Address: No.30, Hoang Lien Street, Sapa Town, Lao Cai Province, VIETNAM
The company is responsible for taking technical and professional measures to verify the reflected content and will respond as soon as possible.
9. Contact Information
We always welcome comments, contact and feedback from customers about this “Security Policy”.
If the hotel has any related questions, please contact the hotel:
Phone: +84 214 377 22 68 Hotline: +84 38 368 5335
Email: info@alianaboutiquesapa.com
Address: No.30, Hoang Lien Street, Sapa Town, Lao Cai Province, VIETNAM
